Terms & Conditions

Policy, Terms & Conditions of Anila

Welcome to Anila Care at Home ("we," "our," or "us"). These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with these Terms and Conditions

Services Provided Anila Care at Home offers personalized care and support services for individuals in their own homes. Our services are outlined in your individual care plan, which will be reviewed and agreed upon before commencement.

Client Responsibilities You agree to:

  • Provide accurate information about your care needs.

  • Treat our staff with respect and courtesy.

  • Inform us promptly of any changes to your circumstances or health conditions.

Fees and Payments

  • Our fees will be detailed in your service agreement.

  • Payment is due as per the terms set in your invoice, typically within 14 days of receipt.

  • Late payments may incur additional charges.

Cancellation Policy

  • You may cancel services by providing at least 48 hours' notice.

  • Failure to provide adequate notice may result in a cancellation fee.

  • We reserve the right to terminate services if terms are not upheld.

Privacy and Confidentiality We are committed to protecting your personal information in accordance with applicable privacy laws. Your data will only be used for the provision of care and services. Your contact information collected on the website will only be used to communicate with you, we do not share or sell you information for other businesses outside of your service needs.

Liability

  • We will deliver services with due care and professionalism. However, we are not liable for events beyond our reasonable control.

  • You are responsible for providing a safe working environment for our staff.

Complaints Procedure

  • If you are dissatisfied with our services, please contact us immediately to resolve the issue.

  • Complaints will be handled in accordance with our complaints policy.

Amendments to Terms and Conditions We reserve the right to update these Terms and Conditions at any time. You will be notified of any significant changes.

Governing Law These Terms and Conditions are governed by the laws of [Your Jurisdiction].

Contact Information For any questions or concerns regarding these Terms and Conditions, please contact us at:

Anila Care at Home

402 West Broadway Suite 400

San Diego CA 92101
858-230-8025
info@anilahomecare.com

By engaging with Anila Care at Home, you confirm your understanding and acceptance of these Terms and Conditions.