Terms & Conditions
Policy, Terms & Conditions of Anila
Welcome to Anila Care at Home ("we," "our," or "us"). These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with these Terms and Conditions
Services Provided Anila Care at Home offers personalized care and support services for individuals in their own homes. Our services are outlined in your individual care plan, which will be reviewed and agreed upon before commencement.
Client Responsibilities You agree to:
Provide accurate information about your care needs.
Treat our staff with respect and courtesy.
Inform us promptly of any changes to your circumstances or health conditions.
Fees and Payments
Our fees will be detailed in your service agreement.
Payment is due as per the terms set in your invoice, typically within 14 days of receipt.
Late payments may incur additional charges.
Cancellation Policy
You may cancel services by providing at least 48 hours' notice.
Failure to provide adequate notice may result in a cancellation fee.
We reserve the right to terminate services if terms are not upheld.
Privacy and Confidentiality We are committed to protecting your personal information in accordance with applicable privacy laws. Your data will only be used for the provision of care and services. Your contact information collected on the website will only be used to communicate with you, we do not share or sell you information for other businesses outside of your service needs.
Liability
We will deliver services with due care and professionalism. However, we are not liable for events beyond our reasonable control.
You are responsible for providing a safe working environment for our staff.
Complaints Procedure
If you are dissatisfied with our services, please contact us immediately to resolve the issue.
Complaints will be handled in accordance with our complaints policy.
Data Usage: We use your data solely for sending updates, promotions, and reminders related to our products or services.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Contact Anila Home Care at (858) 230-8025 or anilahomecareservice@gmail.com for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to anilahomecareservice@gmail.com or (858) 230-8025. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Anila Home Care will not sell, rent, or share the collected mobile numbers
Amendments to Terms and Conditions We reserve the right to update these Terms and Conditions at any time. You will be notified of any significant changes.
Governing Law These Terms and Conditions are governed by the laws of [Your Jurisdiction].
Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
Contact Information For any questions or concerns regarding these Terms and Conditions, please contact us at:
Anila Care at Home
402 West Broadway Suite 400
San Diego CA 92101
858-230-8025
info@anilahomecare.com
By engaging with Anila Care at Home, you confirm your understanding and acceptance of these Terms and Conditions.